In this hotel there was a nuance that they did not let him out. When I wanted to meet the dawn in the morning, I was simply not allowed into the territory, although I was from this hotel, but I had to go only through the reception.
I had no comments to the agency. But there was a flight delay and was postponed 3 times. Some of the passengers were given rations, some were left without them. It is not clear at all what happened, why they took off 11 hours later. Flights are completely dissatisfied.