Reviews about travel agencies

I do not recommend to anyone! A wife with 2 children bought a ticket to Turkey (contract TR27088061), to the hotel "Fortezza Beach Resort", arrived at 5 am, got to the hotel - about 7 am. They were not even allowed into the territory, they said that everything was occupied by some kind of congress of local Turks. Things were practically thrown out of the minibus onto the road, the people themselves were brought to the island to the 3-star "Adakoy" club, where no one fed them, they even refused to give water to the children, they said - no bracelets! Only after the scandal they gave water and allowed The representative of the tour operator appeared only (had a good night's sleep!) at about 11 am, while he did not give any apologies or promises, they say we will solve the issues and blah blah blah.