For the actions of partners in other countries, the answer is not kept!
Well, first of all - never contact the JoinUP tour operator!!! The declared charter flight on Boeing 474-800 at 14:30 was changed to Boeing 474-400 at 02:10 at night. As a result, a night of paid rest was stolen from us, we arrived at the hotel at 6 in the morning and slept the whole next day. A representative of the JoinUP company, who arrived at the meeting, said that the problems of JoinUP in Ukraine, because it was there that the flight was delayed, need to be resolved in Ukraine, and he is only responsible for our stay in Egypt, offered to go to Israel with a discount as compensation, but make a discount he refused to go to Dahab Discovery, saying that there are already a lot of people who want to go there, while no one wants to go to Israel, so there is a discount.