After acquiring the tour, the time of departure and arrival was postponed, thereby "stole" the day of rest. In the rest - a normal business level without any complaints.
The hotel was chosen almost randomly, on a last minute trip. They settled very quickly, asked for a room on a higher floor with a view of the sea - no problem, they did not ask for additional payments.
I want to share a negative review about the rest in 2010, KrAZ "Sunny Beach". I happened to be in these most beautiful places, the conditions were about right (wooden houses, amenities on the street).