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Incompetent booking department, not what was booked
We are visiting the hotel for the 4th year, in the reservation department I booked a room on 24.06. 2021 - 12.07. 2021, back in April Standard Superior Planning Premium with balcony and sofa bed, because we have 2 adults and two children and we know that the hotel has two such rooms, but instead cam...
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4 years ago