Anex Tour does not care about its tourists, does nothing to solve problematic situations, and hotel managers communicate with customers in a boorish way. I bought a tour to Turkey from them with a departure from Kyiv, although I myself live in Kharkov (I specifically chose Kyiv for the good time of departure and arrival). Already on the train I learned that the departure time was postponed (the time was postponed several times, as a result, it turned out 8 hours later than the planned time) and we had to urgently look for a hotel in Kyiv to spend the night.
First I want to tell you about the hotel. The hotel is good and definitely worth the money. We are the fifth time in Turkey and have something to compare. The staff is friendly and does everything to help guests; the rooms are cleaned every day; the food is tasty, but not very varied, for example, w...