Irresponsible attitude: delayed departure
The flight was delayed by 7 hours. They didn’t reschedule, but delayed, that is, we marinated in the airport departure area and lost a whole day of rest. Because the plane was involved in another flight. When transferring to the hotel, they didn’t even provide water, in an envelope with information, instead of a full-fledged prospectus, two pieces of paper with information about excursions without indicating prices.