mixed impression
Husband made an appointment with the company. Called 3 times. Specified what time the company opens on Saturday. We arrived at 9 am (as indicated in the timetable and was told on the phone), but kissed the castle. The employee showed up only at 9.40, and we, by the way, arrived with two small children (2 and 4 years old). The employee apologized. We ordered passports.