The travel agency is normal, satisfied with the service!
I also decided to leave my review about the January vacation in Thailand, I was surprised by the negative (((I have known Onlinetours for more than a year, they are quite satisfied with their services, the guys know how to work! In January, I flew with my husband to Pattaya + Bangkok for 10 days. Together with Ekaterina (my travel agent, I only consult with her) picked up the most suitable hotels together by phone, told me everything about them, sent a pack of options for consideration by mail.