Reviews about travel agencies

Why you should not go with Ile-tour to Bulgaria. We went there from 14.08. to 25.08. A couple of questions arise for Il-tour and his partner BALKAN: - Why, gentlemen, are your buses broken-down junk, decommissioned, it seems like back in Soviet times, breaking down every 150-200 km of the way? Why don’t TVs, microphones work, seats don’t fold out, shelves break, and why does a bus drag along an empty road at a speed of 50 km / h? Why should we receive incomprehensible lowing of semi-literate Bulgarian carriers for any questions, the mere sight of which causes fear - is it either a drug addict or a convict? And why do they allow themselves to be rude, to look sloppy, like homeless people, to recruit left-handed passengers for real money to the detriment of the main passengers, turn off air conditioners, pretending to be broken? Why do Bulgarian dispatchers talk to you for your own money, like a down, repeating the same thing like a parrot, instead of giving a clear answer to the question? And why is a bus late for many hours in Bulgaria every day, is it the norm? Conclusion: for our tour operator Il-tour and its partner, the Bulgarian carrier BALKAN, you are of interest only until the moment of payment.