Terrible.
We chose the area in Turkey, which we wanted to visit and the hotel. They did not pay close attention to the tour operator, they relied on the travel agent of the Sputnik company, Nikolaev. But in vain. I should have looked at the reviews... Almost everything that people wrote about Joy-up happened in dreams! If you are going to buy a tour from them, you are guaranteed to receive: postponement of the departure date (3-4 times), change of the departure airport, change of the airline carrier (three times); postponement of the return date (for a day!), nomadism to another hotel while waiting for a transfer to the airport.