The company does not care about the quality of services.
1. Upon arrival in the Dominican Republic, we did not immediately find a guide, we had to go around the entire airport, if you ask the locals, they will tell you. 2. A guide under a counter with a different name, distributes booklets and says the bus number, like you are in the 10th. Then you also need to find this bus. 3. At the Nou Larimar hotel, the guide arrives for 2-3 hours.