Organization problems
We had a great trip to Krakow, despite the reasons that were beyond our control. Didn't depend on us 1. 90% of the tour group members who are late and always dissatisfied with everything. 2. 5 hours of idle time at the border in Krakovets. This is a prank, indeed. 3. The inability of the group leader to show firmness of character and put individual tourists in their place.