Terrible travel agency
The tour operator's service consisted of booking a hotel and warning about possible flight delays on the basis of the "you order - you risk" principle. What are we paying for then? Flights were rescheduled an abnormal number of times, causing us to lose about 24 hours of paid vacation. The tour operator reported the transfers at the wrong time. For example, a transfer from a hotel to Barcelona airport was announced at 01:15.