Reviews about travel agencies

The day before yesterday I returned from the Alpine Mix tour. In quiet horror, to be honest. And although we can be considered lucky - visas were opened and the tour program was not changed, thanks to the leader of the group - Alexandra Polozova - the trip was, to put it mildly, difficult. This careless irresponsible girl managed to ruin everything she could: incorrectly assigned places and times of departures, gave incorrect information, made stops for 40 minutes in places without toilets, was rude, blamed the group for everything, and at the end simply charmingly ended our tour with the words: " I close the bus near the railway station in Lviv and will not let anyone out until one more person gives me a feedback form" :) even headphones with the loudest music saved, the journey in places was very similar to torture.