Reviews about travel agencies

At all stages, clearly, on time, reliably, competently, correctly, excellent transfer / drivers. Kostrubatenky airport, can not cope with peak loads, there may be surprises

Pros: good transfer, attractive office, diligence of managers, an attempt to track the client's impressions after the tour. Cons: intractability under the terms of the contract (an exaggerated reference to the inviolability of the text of the contract due to the position of the operator), an unacceptable change in the departure time - a day is lost and it is difficult to get rid of the impression that until the last moment they promised the best departure time in order to lure the client, and then explain they say, an article in the contract; incorrect information about visas in the information sheet, which said that you buy a visa at the entrance and does not say a word about the possibility in certain situations NOT to buy a visa at all (when you do not leave the territory of the hotel, it turns out minus $ 30 for no reason.