The staff is polite, but not competent, the hotel on the tour was selected with the words “I think it will be good and on a level”, as a result, a spoiled vacation feels like a 2 * hotel, instead of 4 *.
Well, if you are looking for a review for this hotel, then you are lucky that you found our new review for 2021 and have not gone there yet. It's easier to start with the pros: the staff is polite and just being in Turkey.