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Irresponsible customer service!
UzhOs!!! It was at Easter, why I am writing now, you will understand after reading to the end! We bought a tour of Italy with a flight from St. Petersburg to Rimini! We did not have the right to choose a hotel for the tour !!! Even at the airport, the accompanying guide dropped the phrase: “Get ready!” The meaning of this phrase was realized in the hotel.
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12 years ago