Very bad (rudeness, unprofessionalism and complete inadequacy)!!!
CORAL TRAVEL PUSHKINSKAYA, Moscow, st. Tverskaya. 18, building 1, phone: 8 (495) 2303088, Alexander's manager. A minor problem (contacting the airline about return tickets) turned into a circus with horses with the participation of Alexandra's manager. Their counterparties from Natalie Tours helped (although they were not obliged at all) - Tatyana Morozova and Sergey Krylov (thanks to them), otherwise I would have had to return to Moscow after the rest at my own expense, and the already purchased tickets would have disappeared.