Fraud!
As a result, having despaired of somehow resolving the issue with the tour operator, we nevertheless called the embassy, where we were informed with a sigh that Anex tour is famous for its scam tourists and that they, of course, will try to resolve the issue with our settlement as soon as possible ... As a result of all these protracted negotiations, we came to an agreement that Anex tour will pay for our accommodation at Sunrise 5 * today and book rooms, but only from the next morning, since it was already 10 pm and the first day was killed, and we will spend the night on the second line.