Good afternoon! We went by bus tour from your organization for the November holidays. Emotions were not at all positive. I don't like to write bad reviews, but it's just impossible to remain silent here. 1. A comfortable bus was declared for the trip. In fact, an old bus without a hint of comfort was put on a long-distance route (GOLDEN DRAGON 449: * not reclining chairs; * non-working air conditioner (cold or hot mode.