I have been using this tour operator for many years. Recently, they began to experience failures when checking into hotels in Turkey. I popol in a situation of refusal to move in the second time. Representatives of Anex are inactive in such cases and follow the lead of hotel administrations. I even called the Anex office in Turkey .... but they didn’t help there either, they didn’t defend the rights of their own dear tourists.
I chose the hotel according to the principle....I read positive reviews on various sites. Booked and paid through the tour operator Anex tour Ukraine 10 months before arrival.