Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
3.0
Food:
2.0
Amenities:
5.0
Gathered to rest. We have stayed at the Crocus more than once. We decided to choose this hotel again. Paid for 2 Lux per month. We've arrived. Not only were we settled at 3 o'clock in the afternoon, instead of 12 noon, but they also settled in the wrong suites that were ordered. BUT THIS IS JUST THE BEGINNING!!!
Checked into the room, the first - in the nose "hit" the smell of fumes, the room was smoky. Then they noticed how the bed was made, although it's hard to call it that. It seems that they have already jumped on it....Cobwebs in the corners, a spider on the ceiling... The walls are torn in places... The sofa is generally incomprehensible in what it is done (all in white spots....). We decided to have dinner. They brought the menu, but it’s not clear why, since there is nothing that is described in it... They asked for meat, it wasn’t there, but miraculously (after 10 minutes) it appeared....We were waiting for our order (fries and barbecue , since nothing else turned out) 1 h 20 m. (I noted the time) They brought it! Having bitten the meat, everyone began to "spit", it turned out to be missing (I'm not exaggerating, really the meat is missing). We started clarifying. . . we spent another hour. . . as a result, the conversation ended with the words of the administrator that they have quite a lot of clients. . and he will not be upset and will not lose much if we continue to refuse hotel services!!!!!!!
Evening, of course, ruined!
Draw your own conclusions!!!
Have a nice holiday!!! !
Checked into the room, the first - in the nose "hit" the smell of fumes, the room was smoky. Then they noticed how the bed was made, although it's hard to call it that. It seems that they have already jumped on it....Cobwebs in the corners, a spider on the ceiling... The walls are torn in places... The sofa is generally incomprehensible in what it is done (all in white spots....). We decided to have dinner. They brought the menu, but it’s not clear why, since there is nothing that is described in it... They asked for meat, it wasn’t there, but miraculously (after 10 minutes) it appeared....We were waiting for our order (fries and barbecue , since nothing else turned out) 1 h 20 m. (I noted the time) They brought it! Having bitten the meat, everyone began to "spit", it turned out to be missing (I'm not exaggerating, really the meat is missing). We started clarifying. . . we spent another hour. . . as a result, the conversation ended with the words of the administrator that they have quite a lot of clients. . and he will not be upset and will not lose much if we continue to refuse hotel services!!!!!!!
Evening, of course, ruined!
Draw your own conclusions!!!
Have a nice holiday!!! !
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …