Нет сервиса No service

Rested, from 29.12. 2014-6.01. 2015 It can be seen that everything is fine with the hotel's finances, they do not spare money and invest, develop, raise. The quality of the room is good (I agree with the comment below HEARD is very strong. ) Zoo + Swimming pool ++++. Spa super5 + Reception is constantly busy not friendly, in the evening loves the Internet. )) I wanted to say about the restaurants that everything seems to be fine. Reasonable prices and a very pleasant atmosphere, tablecloths, decorations in general, they also spent money on the interior and are watching. But here it is clear that there is no specialist or director who would be an experienced teacher, specialist and teach. Will explain. During this time there were misunderstandings. They asked questions, asked for explanations, etc. The staff is DOWNLOADED AND AFRAID TO SAY SOMETHING WRONG. Elementary does not know how to communicate with guests, explain, recommend, suggest, etc. UNSURE. They asked the director, they said it would not work, because he would not say anything new. About the menu for the new year. I agree with the comment below. Where are such lobsters and generally such portions for such money?? ? Where the Chief looked and did not think that people would have a negative from this. After all, the new year is a big table and food. Yes, and the menu itself is stupid, at the beginning Russian snacks and then dwarf lobsters. As for lunches (Swedish) is not organized at all and it's not worth talking about here at all 2-. Probably the staff didn’t leave after the new year, they ran around like MR. BIN, but there’s no point. Two waiters are bustling around in the hall, while others are standing on their side! Cooks in dirty uniforms (go out briefly into the hall). Another aunt without a uniform is somehow spinning with a forced smile, apparently stupid, not confident and without experience. But at least she tried hard. And the quality of food leaves much to be desired for such money. I would also like to note such a nuance. About Lesnoy: One day you eat pleasantly and beautifully. And the next day it's completely different. We also wanted to note that half of the dishes from the menu are not available and it seems that they are not cooked at all (we went several times). Again where is the chef and the director. But fireworks smoothed everything out. In general, for the money, service and attitude towards guests 2-. And if you come to rent a house and not visit restaurants, then a strong 4.