Отвратительный отель! Disgusting hotel!

Why does this hotel have 4 stars, if it does not pull even 2? Upon arrival at the reception, very slow girls, to a request to speed up a little, one of them answered in a boorish tone: "Don't you see, there are only two of us! ". Terrible food. Everything is either extremely salty or, on the contrary, generally fresh. There were sour dishes, after the remark they were not removed from the distribution. There is no children's kitchen. There is a separate children's cafe in another building, but flies fly there, and it is dangerous to feed a child. I myself severely poisoned myself in the dining room of the hotel, lay for three days. I didn’t eat anywhere else, I didn’t swallow sea water, I didn’t drink alcohol, so it’s the hotel’s food that is to blame.
On the fourth day, when I was able to crawl across the entire territory from the main building to the dining room (it is not at all clear why they called THIS with the proud word "restaurant"), I took two boiled potatoes. By the time she got to the table, a bug crawled out from under the potato. Most likely, he was on the greens, which were sprinkled, but the greens must be washed! After that, the hunt generally disappeared, in principle, to eat in these 4 stars. The waiters are almost teenagers, untidy, work without gloves. The napkins on the tables were dripping, covered in grease, and had not been changed, probably since the opening of the hotel. The tile on the paths is moving away, after the rain, dirty slurry splashed from under it on the foot. In the dark, the son stumbled on a torn tile and broke his knees and elbows. All sun loungers are constantly occupied. Finding a free one is a great joy. Vacationers throw water bottles, towels, flip flops at them and leave, sometimes not returning for a whole day. Of course, there is no administration before this business. Nature, of course, is good on the territory, but the flowers are not looked after. Faded, dried flowers are not cut, dried roses are not cut.
The room is spacious, but how the maids work is also unclear. The bedding was not changed for 6 nights, when I asked when they would finally change it, they said that every three days and it cannot be that they had not changed it in our room. There are no dryers for clothes, you have to dry wet things on chairs, from where they fall at best onto the floor of the balcony, at worst onto the lawn. Really, with the cost of a room per day from 12 thousand, the administration cannot fork out for a dryer for a thousand? What kind of greed? Bathrobes and slippers are also not allowed, and this is in 4 stars? Brushes, air freshener, tea set - also not. There are not enough clothes hangers. In the shower mold, in the split (and this is centralized cooling, it is impossible to set the temperature, there is always not enough coolness) dust and cobwebs.

The staff is generally unfriendly, only some deign to say hello, in the mass everyone, even the animators, pass by, turning away. Where is the corporate culture?
In general, I would not recommend this hotel to anyone, but, on the contrary, I will dissuade. This is the worst place I have ever been to in my entire life. Sorry for the money spent, sorry for the murdered vacation.