отзыв об отеле и туроператоре review about the hotel and tour operator

the hotel itself is new, and I didn’t feel the difference between a five-star in Turkey and this, they cleaned and changed bed linen and towels every day, it’s not far from the center - so you can relax far from the hotel, the only negative is don’t take vouchers from anex- tour, I'll explain why. In this hotel, GULNARA works as a guide from this company - who doesn’t care about YOU, the main thing for her is to send you on excursions, the price of which is much higher than the prices of other guides. When we arrived at this hotel, we were told that there were no rooms and we should check into a hotel nearby, because they have the same owner and the hotels are the same, but the prices in that hotel are much lower and the reviews are not positive. This girl did not care about our claims and we heard from her - "do not want to settle in that hotel, spend the night at the reception. " And if someone suddenly called her about an excursion, she turned her BACK to us and solved her problems, and she didn’t care about our resettlement. As a result, we decided by 17 o'clock, although we arrived at the hotel at 13 o'clock, that we would spend the night in this hotel, and the next day we would move to the hotel for which I paid. In short, February 23 - the holiday was a success only in the evening, thanks to the alcohol that I took with me. I don't know how this guide is kept at work. But despite all these troubles that arose at the beginning, the holiday is gorgeous and I am very satisfied with the hotel