отдых испорчен гидом пегаса vacation ruined by pegasus guide

In December, the opportunity arose to go on vacation, and my wife and son and I, without hesitation, went on a last minute trip to our beloved Thailand. The flight was on schedule, everything was on time. It took a very long time to get to the hotel, although the accommodation by the rooms went very quickly, for which thanks to the girls at the reception. But as soon as I entered the room, I was immediately disappointed. First, add. the place for the child turned out to be very small, I had to ask for a cot, after installing which there was absolutely no room for movement in the room. The towels were shabby, even torn in places, the bed had obvious traces of some kind of stains, otherwise everything seemed to be fine. Now about the Baumankas hotel guide from Pegasus, a certain Mrs. Kurilina Tatyana, from communication with the latter, there was only one negativity for the whole vacation, complete boorishness, she even promised to arrange people no longer when not to rest with Pegasus, there are not enough words to describe her boorish behavior, very I want to, if anyone from the Pegasus management reads these reviews, conduct a covert check of your employees because they make sales for you, and after talking with Kurilina at the meeting, everyone went for excursions to other agencies, you need to drive such super polite guides. The rest of the Pegasus did not leave bad memories. Anyway, let's go back to Thailand.