Пять звед присвоили сами Five stars assigned themselves

Centara Grand Beach Resort Phuket 5 * - a new hotel for which 5 can be put to the architect, he was able to arrange all the rooms with sea views, but did not solve the issue with 2 rivers - (stink) that flow from two sides of the hotel. Actually, these are not rivers, but drains from nearby towns, in which everything is present, diseases, faeces, etc. Therefore, the sea in front of the hotel is just a decoration, it’s scary to swim in it! stars, they simply don’t know how to clean the rooms, it’s not their fault, no one taught, and no one checks! if you give 100 baht they will try a little, they will even bring a couple of scary tangerines, if you don’t give it, then they will cover their eyes by the evening! I am silent about the ice, as I tried to ask for ice (they still carry it), Meals: There are two restaurants in the hotel, Italian (5-chef well done) and. . another. . there are no words about it, as well as about the breakfasts that are served in it (they don’t serve a buffet with a show off, if only the Swedes don’t see such a table! ) There seems to be a lot of everything on the buffet, but for some reason the guests stand with outstretched plates for scrambled eggs for 15-30 minutes. (I myself stood, I know that everything else, at best, looks like food, not food) and breakfast for two is 1580 baht (1 baht = 1 rub). For reference in a good restaurant near the hotel (15 min. walk) 400 baht for two with service!!! ! Lunch at the hotel per person at least 1000 baht, close to 300, but much tastier! dinner too! Why not think about the hotel manager, and not wind up 2000% (a bottle of water is 157 baht, 7 baht in the market), but 500-600%, because how much money would tourists leave at the hotel, and not dragged to the city! And massage, SPA - in the hotel 5000-6000 baht, in the city of Spa 1200, massage-250, So you have to: swim in the sea 1 km from the hotel in a 5 star hotel, eat and Spa in the city, and only sleep in the hotel! I thought a 5-star service obliges you to think about guests, and not just about profit, although with extortionate prices, they don’t understand that they are losing MORE, both in money and in reputation! Separately, about Communications: In the morning, let the tap water run, only then wash your face, brown water comes out, the air conditioner did not work for a week, then 6 people started the repair, which is still ongoing, filled all the clothes with some kind of dirt! Internet: They take it in full, for 7 days 1650 baht it works only in the evening, barely, after 12 days of struggle, it finally worked, but it's time to leave. Especially about Russian: in the hotel 70% are from Russia, there is no Russian television, no one knows and does not want to know the Russian language, except for one person PETER (Peter) the administrator from Russia! Low bow to him! If not for him, who did everything for the Russians (LIGHTNING ROD), the hotel management would have got it! The question arises: Is there a guide? I think no! Finally, I do not dissuade you from going to this hotel, I will even go back there someday! Compatriots, if you pay, money, no worse than others, then make yourself respected! Enough That the Russians are held for the 2nd grade, EDUCATE!