Очень плохой отель,грязные номера,плохие завтраки Very bad hotel, dirty rooms, bad breakfast

We were settled in an unprepared room, the room was not cleaned, the bed was dirty with all the hair and stains from the previous guests. On our request to change linen, I was refused. it was already late and the laundry room was closed until the morning, it was ten o'clock in the evening. Then they began to demand another room, from their words they found out that there were no vacant rooms, and it was a half-empty hotel. points and we were given another room with a clean bed for one night. And tonight there was a strong thunderstorm and our room was flooded with sewage and all night these same pipes hummed incredibly loudly, we couldn’t sleep. In the morning we will go to seek a change of room, but I think that nothing will work, the staff does not understand Russian, the hotel guide says that this is all fine, because you arrived at a hotel with two stars, So everything is fine, live in what you have.