And it all started well.

Written: 26 july 2011
Travel time: 11 — 25 july 2011
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 7.0
Cleanliness: 7.0
Food: 6.0
Amenities: 8.0
Everything was great until July 22nd. Great hotel, great location, nice rooms, good breakfast.
And on 22 in the morning they turned off the light, hot and cold water, sewerage.
Who does not represent, to that I envy!! ! The stench of excrement is colossal, there is nowhere to wash your hands! As promised, at 18 o'clock the electricity was not turned on. From 18-30 pitch darkness on the territory of the hotel. The result is spent nerves, mood, health, and plus money for a paid evening tour. do not go up to the villa. The transfer came and I was in a bathing suit and pareo.
We hope to be compensated.
In spite of everything, I want to note the reception staff Russian Olga and Taechka Oh. The girls always came to the rescue. It's a shame for Olya, so much dirt was written about her, but in my opinion she can't engage in extortion, the wrong person.
You need to understand that she is an employee of the hotel !! ! and not travel agencies, so all questions should be decided by the guide, not Olya.
She also fulfills the orders of the owner, who pays her a salary for good work, and she tries to solve all domestic problems quickly. Thank you Olechka!
Translated automatically from Russian. View original