Not satisfied at all

Written: 17 june 2022
Travel time: 11 — 13 may 2022
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 1.0
Food: 5.0
Amenities: 7.0
I wish I could show you the video of the empty swimming pool. I wish I could show you the photo of the manager’s letter stating he would refund me within 15 business days. After check out, they refused the refund. They have the bigger hand. I'm contacting Jonathan port by email but he is not responding

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