Nice hotel but not friendly staff

Written: 22 july 2023
Travel time: 3 — 13 june 2023
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 8.0
Food: 8.0
Amenities: 10.0
Rested with my sister in this hotel from 03.06. 2023 to 13.06. 2023. I liked everything very much: bungalows, staff service, sea, beach, food, hotel territory and more. But, on the 2nd day of my stay at the hotel, they stole 20 dollars and 70 Tunisian dinars from my wallet, which was in an electronic safe with a personal password!!!!! ! How is this possible in a 5 star hotel! My sister and I decided not to panic, it is impossible to prove anything anyway, and the rest of the time we carried all the money with us. The amount is small, but the sediment remained! Our tour operator still insisted on informing our guide at the Evgenia hotel about this, but she was very surprised and said that this was the first such case in this luxury hotel (((. I would not have noticed the loss if I hadn’t got into my wallet for money and saw that the money was not the way I put it, crumpled and therefore counted it. On the tour.
trip to the Sahara, met with vacationers from another nearby hotel and they also pulled 20 dinars from the safe. So my advice - do not keep money in a safe, it is better to leave it in a suitcase, hiding it in things, or carry it with you all the time! The hotel administration did not react to this incident in any way, apparently they have theft in the rooms a common thing! (((
Translated automatically from Russian. View original