Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
3.0
Amenities:
2.0
HORROR AND NIGHTMARE!!!
We returned a week ago, but the negative from staying at the hotel does not go away. As the hotel staff said that they have a 3 * hotel, not 4 *. We do not understand why the tour operator sells tours to this hotel for a lot of money as 4 *. With this, we will deal with them.
We arrived (my husband and my sister and my husband) at the hotel at 8 am. On the move at the reception, the manager in broken Russian demanded 20 dollars. for the number. Waited for settlement until 14-30. From time to time they asked if there were already free rooms, they refused us and reminded us for 20 dollars. for the number. They did not even feel sorry for people with tiny children who suffered in anticipation. People, don't give 20 dollars. - They deceive people. All of their rooms face the sea. Vacationers also warned us not to give money, because. they have all the same rooms and offer better, but for the money they don't have.
The room has old furniture covered with a huge layer of dust. You can draw on this dust. Cleaning consists of running a mop across the center of the room and changing towels. Facial towels shabby gray-yellow color similar to rags. They gave a dollar, but it did not help. The cleaning lady could not come to clean for 2 days, Gel and shampoo with a capacity of 10 ml. you have to beg for a dollar. At the entrance they gave a piece of soap a little more than an iron hryvnia. In the room: a table (with a layer of dust) on it is an old small TV (also with a large layer of dust), 2 old beds with old, old mattresses (if you have problems with your spine, you will get up sick). Near the bed is a bedside table in the form of a stool. There are no chairs in the room. There is no refrigerator. Not even glasses. The bed will not be changed unless requested.
Beach and pool. There is a layer of sand in the pool, the water is cold. There are few sun loungers and everything has to be borrowed from early morning. On the beach there are not enough sun loungers for everyone, the sand is not cleaned, the mattresses are dirty. For a beach towel you have to give 10 dollars. pledge. The water in the sea was warm and clear - and it was very pleasing. But it was impossible to swim - very high waves that knocked down.
Restaurant. This is not a restaurant - this is a diner. The food is monotonous, not very tasty, but you will not go hungry. In the last 2 days there were no cucumbers or tomatoes. There was dry chopped cabbage and various legumes. Very big problem with dishes. Not enough plates, you have to wait. In the same way, you need to "catch" bowls for liquid, spoons, forks. Teaspoons are plastic and all defective. Cups are given only in the morning. At lunch and in the evening, "catch" paper cups for drinks. Wine is poured in 30 grams and also in a paper cup, if you have time to "catch" it. Fruits were oak plums, rotten grapes, limp watermelons, and tiny apples. It was given at intervals, not all fruits together. The tablecloths are dirty and after those who have already eaten at this table, the tablecloths do not change. But a tablecloth is not a tablecloth, these are sheets cut into shreds. There is no food for children.
Staff. Many look angry and unfriendly, as if they are very tired of you and interfere with them. Lazy!!!
Animation. Charging in the pool during the day. In the evening - for children, if they get a large number, they will hold a mini disco with them. If there are few children, then nothing will happen. For adults, or dancing by the pool or in a stuffy basement mini-show in a foreign language.
It was my husband's birthday while staying at this hotel. But the administration did not even react to this. At the same time, another man also had a birthday. The wife reminded the administration of congratulating him from the hotel. They brought them a cake in a restaurant as a congratulation, then they demanded 20 dollars from the woman. for this cake.
When we left back to the airport, all the people on the bus expressed their dissatisfaction and said that they would not come here again and would not recommend this hotel to others.
This hotel is rated 2 by our families.
I told all this so that others would know where they were going and what they were paying a lot of money for.
We returned a week ago, but the negative from staying at the hotel does not go away. As the hotel staff said that they have a 3 * hotel, not 4 *. We do not understand why the tour operator sells tours to this hotel for a lot of money as 4 *. With this, we will deal with them.
We arrived (my husband and my sister and my husband) at the hotel at 8 am. On the move at the reception, the manager in broken Russian demanded 20 dollars. for the number. Waited for settlement until 14-30. From time to time they asked if there were already free rooms, they refused us and reminded us for 20 dollars. for the number. They did not even feel sorry for people with tiny children who suffered in anticipation. People, don't give 20 dollars. - They deceive people. All of their rooms face the sea. Vacationers also warned us not to give money, because. they have all the same rooms and offer better, but for the money they don't have.
The room has old furniture covered with a huge layer of dust. You can draw on this dust. Cleaning consists of running a mop across the center of the room and changing towels. Facial towels shabby gray-yellow color similar to rags. They gave a dollar, but it did not help. The cleaning lady could not come to clean for 2 days, Gel and shampoo with a capacity of 10 ml. you have to beg for a dollar. At the entrance they gave a piece of soap a little more than an iron hryvnia. In the room: a table (with a layer of dust) on it is an old small TV (also with a large layer of dust), 2 old beds with old, old mattresses (if you have problems with your spine, you will get up sick). Near the bed is a bedside table in the form of a stool. There are no chairs in the room. There is no refrigerator. Not even glasses. The bed will not be changed unless requested.
Beach and pool. There is a layer of sand in the pool, the water is cold. There are few sun loungers and everything has to be borrowed from early morning. On the beach there are not enough sun loungers for everyone, the sand is not cleaned, the mattresses are dirty. For a beach towel you have to give 10 dollars. pledge. The water in the sea was warm and clear - and it was very pleasing. But it was impossible to swim - very high waves that knocked down.
Restaurant. This is not a restaurant - this is a diner. The food is monotonous, not very tasty, but you will not go hungry. In the last 2 days there were no cucumbers or tomatoes. There was dry chopped cabbage and various legumes. Very big problem with dishes. Not enough plates, you have to wait. In the same way, you need to "catch" bowls for liquid, spoons, forks. Teaspoons are plastic and all defective. Cups are given only in the morning. At lunch and in the evening, "catch" paper cups for drinks. Wine is poured in 30 grams and also in a paper cup, if you have time to "catch" it. Fruits were oak plums, rotten grapes, limp watermelons, and tiny apples. It was given at intervals, not all fruits together. The tablecloths are dirty and after those who have already eaten at this table, the tablecloths do not change. But a tablecloth is not a tablecloth, these are sheets cut into shreds. There is no food for children.
Staff. Many look angry and unfriendly, as if they are very tired of you and interfere with them. Lazy!!!
Animation. Charging in the pool during the day. In the evening - for children, if they get a large number, they will hold a mini disco with them. If there are few children, then nothing will happen. For adults, or dancing by the pool or in a stuffy basement mini-show in a foreign language.
It was my husband's birthday while staying at this hotel. But the administration did not even react to this. At the same time, another man also had a birthday. The wife reminded the administration of congratulating him from the hotel. They brought them a cake in a restaurant as a congratulation, then they demanded 20 dollars from the woman. for this cake.
When we left back to the airport, all the people on the bus expressed their dissatisfaction and said that they would not come here again and would not recommend this hotel to others.
This hotel is rated 2 by our families.
I told all this so that others would know where they were going and what they were paying a lot of money for.
Translated automatically from Russian. View original
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