People!! ! Attention!! ! If you are offered to stay in the "Hotel" Justinia, do not agree under any circumstances!! ! Justinia is not a hotel! It's a demolished house! No one smiles at the reception. When you address them, you are brushed aside like an annoying fly. And you have to apply constantly: the room is dirty, towels and linen are stained and stink, stink in the elevator, on the balcony too.
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People!! ! Attention!! ! If you are offered to stay in the "Hotel" Justinia, do not agree under any circumstances!! ! Justinia is not a hotel! It's a demolished house! No one smiles at the reception. When you address them, you are brushed aside like an annoying fly. And you have to apply constantly: the room is dirty, towels and linen are stained and stink, stink in the elevator, on the balcony too. In order to at least get clean linen, I had to quarrel with the maids, who explained the nature of the stains like this: "This is not dirt, but just powder. " Indeed, what bullshit! Just powder!
I am already silent about the fact that there is no TV, no telephone, and not a single light bulb worked. The toilet is dirty and smelly, the bathtub is like in an advertisement for a super detergent before being treated with the product - what is called "old stains" and "limescale". When I turned on the shower, the nozzle simply fell off the hose. Needless to say, the air conditioning, of course, did not work!
The beach can hardly be called a beach, it is municipal, very narrow and next to the road. There are only Arabs on the beach, wrapped up aunts are swimming right in their clothes, mud, packages are floating in the water, bottles - this is what we saw from afar, because we did not dare to take a step to this beach, not to mention undressing there and sunbathe!
Realizing that if we do not take any drastic measures, then we will fly by on vacation, and we began to quarrel. Since the guide Tatyana from "Biblio-Globus" refused to help us in solving the problem, we had to defend ourselves. Scandals at the reception did not bring results, and my friend and I went to the managing director, who, for an additional fee, decent by the way, 100 euros per person, helped us change our room to a "superior" room with a sea view. In this room, apart from the fact that there is a 2nd floor and a very beautiful view of the sea, nothing else has changed. Only a chair without a leg was added! Everything is still dirty.
My friend and I went to the store, bought a cleaner, a sponge and washed the whole room - all the furniture, glass, mirrors, floors, the whole bathroom. In the evening, a disco began somewhere below, it was impossible to fall asleep.
To get the money back and move to another hotel, my friend and I yelled at the reception for 2 hours, in English, forced the working staff to call all managers and directors to return the money to us. The director did not take the tube, the owner of the hotel said not to return the money. I have never cried so much in my life! Just to the point of hysteria, because Justinia was sick of just everything.
In the morning we went to the commercial director. They calmly explained the situation. I ended my story with a picturesque description of how we had to wash a dirty room ourselves and that we had photographs. It was we who jokingly took pictures of each other during the cleaning process in order to somehow defuse the situation.
The director asked to see photos, which we gladly did. The director pretended to be shocked by what he saw and heard and said that since the owner refuses to return the money, he will pay us himself, they say, from his own pocket. And it is necessary, he did not deceive, he put an envelope with money in our bag in the evening. It seems that we were the first in this hotel who defended their rights. We were told that if money is taken in Tunisia, they are not returned back. After two days of anguish, we took our 200 euros that we paid for the "superior" room and moved to the beautiful 3* hotel Marhaba Club and had a great time there for the remaining 10 days.
So, gentlemen, under no circumstances agree to live in Justinia, no matter how beautiful the pictures are shown to you!! !
I am already silent about the fact that there is no TV, no telephone, and not a single light bulb worked. The toilet is dirty and smelly, the bathtub is like in an advertisement for a super detergent before being treated with the product - what is called "old stains" and "limescale". When I turned on the shower, the nozzle simply fell off the hose. Needless to say, the air conditioning, of course, did not work!
The beach can hardly be called a beach, it is municipal, very narrow and next to the road. There are only Arabs on the beach, wrapped up aunts are swimming right in their clothes, mud, packages are floating in the water, bottles - this is what we saw from afar, because we did not dare to take a step to this beach, not to mention undressing there and sunbathe!
Realizing that if we do not take any drastic measures, then we will fly by on vacation, and we began to quarrel. Since the guide Tatyana from "Biblio-Globus" refused to help us in solving the problem, we had to defend ourselves. Scandals at the reception did not bring results, and my friend and I went to the managing director, who, for an additional fee, decent by the way, 100 euros per person, helped us change our room to a "superior" room with a sea view. In this room, apart from the fact that there is a 2nd floor and a very beautiful view of the sea, nothing else has changed. Only a chair without a leg was added! Everything is still dirty.
My friend and I went to the store, bought a cleaner, a sponge and washed the whole room - all the furniture, glass, mirrors, floors, the whole bathroom. In the evening, a disco began somewhere below, it was impossible to fall asleep.
To get the money back and move to another hotel, my friend and I yelled at the reception for 2 hours, in English, forced the working staff to call all managers and directors to return the money to us. The director did not take the tube, the owner of the hotel said not to return the money. I have never cried so much in my life! Just to the point of hysteria, because Justinia was sick of just everything.
In the morning we went to the commercial director. They calmly explained the situation. I ended my story with a picturesque description of how we had to wash a dirty room ourselves and that we had photographs. It was we who jokingly took pictures of each other during the cleaning process in order to somehow defuse the situation.
The director asked to see photos, which we gladly did. The director pretended to be shocked by what he saw and heard and said that since the owner refuses to return the money, he will pay us himself, they say, from his own pocket. And it is necessary, he did not deceive, he put an envelope with money in our bag in the evening. It seems that we were the first in this hotel who defended their rights. We were told that if money is taken in Tunisia, they are not returned back. After two days of anguish, we took our 200 euros that we paid for the "superior" room and moved to the beautiful 3* hotel Marhaba Club and had a great time there for the remaining 10 days.
So, gentlemen, under no circumstances agree to live in Justinia, no matter how beautiful the pictures are shown to you!! !
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Arriving at this hotel, we were shocked… Firstly, the hotel has dark, dirty corridors, there are only wires on the elevator call buttons, There is practically no lighting. Secondly, in the rooms, the air conditioners do not work, the rooms are not cleaned at all, the linen is all full of holes and dirty (! ), toilet paper is brought once a week (! ), the washbasins are cracked, the toilets are dirty, there is no shampoo and soap at all, no TV, no fridge.
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Arriving at this hotel, we were shocked…
Firstly, the hotel has dark, dirty corridors, there are only wires on the elevator call buttons,
There is practically no lighting.
Secondly, in the rooms, the air conditioners do not work, the rooms are not cleaned at all, the linen is all full of holes and dirty (! ), toilet paper is brought once a week (! ), the washbasins are cracked, the toilets are dirty, there is no shampoo and soap at all, no TV, no fridge.
All the walls are covered with nasty mold, not only is it terrible, but it also gives off a smell!
There were African cockroaches in the rooms!
Thirdly, the hotel is only for Arabs.
There is no animation, there is only a disco, where only drunken and stoned Arabs!
They yell until 4 am, it's impossible to sleep!
The next day of our stay, there was a fight! There was a sea of blood, which was removed only in the evening! A bunch of broken glass, blood from the doors and almost to the beach!
Fourth, buffet - one row with "food" 12 troughs -
1. tomatoes 2. onions 3. crackers 4. undercooked rice (no one eats it, because it is inedible, and in a day they will make a "salad" out of it, mixed with spoiled tomatoes, which everyone takes, but no one eats) 5. boiled chicken bones 6. potatoes 7. watermelon (good) 8. bread 9. pastries 2 types (tasty) 10. smelly fish (no one eats, then cutlets are made from it, which no one eats either) 11. pasta (tasteless) 12. sometimes eggplant.
In the morning it is always the same: 1. liver sausage 2. croissants (delicious) 3. jam 2 types (apricot of different grinding) tasty 4. kefir (not always small) 5. butter 6. boiled eggs 7. bread 8. crackers. 9. nasty tea 10. nasty coffee. 11. nasty sweet water. THE SAME EVERY DAY!!!
Fifthly, there is only 1 private piece of beach on the beach, accommodation on it for one day costs 2.5 dinars. (It’s easy to find, you leave the hotel and turn left, go down the stairs and turn right, this is a private beach. What’s good is that they look there so that the locals don’t settle down there, and towels aren’t allowed to be there either! Only Foreigners. )
The rest of the beaches are public, where only Arabs play volleyball, and the ball always flies at you! Arabs stick there just like that!
The hotel has no stars! This is a hostel!
We sued the Biblio Globus company that sent us there.
First, it was not a holiday. Secondly, I fell down the wet stairs and almost broke everything... (why? Because there is no lighting, and in order to ride the elevator you need to connect the wires... we are not kamikaze yet! Considering that almost all the walls are damp and all the pipes are rotten and flow! )
Firstly, the hotel has dark, dirty corridors, there are only wires on the elevator call buttons,
There is practically no lighting.
Secondly, in the rooms, the air conditioners do not work, the rooms are not cleaned at all, the linen is all full of holes and dirty (! ), toilet paper is brought once a week (! ), the washbasins are cracked, the toilets are dirty, there is no shampoo and soap at all, no TV, no fridge.
All the walls are covered with nasty mold, not only is it terrible, but it also gives off a smell!
There were African cockroaches in the rooms!
Thirdly, the hotel is only for Arabs.
There is no animation, there is only a disco, where only drunken and stoned Arabs!
They yell until 4 am, it's impossible to sleep!
The next day of our stay, there was a fight! There was a sea of blood, which was removed only in the evening! A bunch of broken glass, blood from the doors and almost to the beach!
Fourth, buffet - one row with "food" 12 troughs -
1. tomatoes 2. onions 3. crackers 4. undercooked rice (no one eats it, because it is inedible, and in a day they will make a "salad" out of it, mixed with spoiled tomatoes, which everyone takes, but no one eats) 5. boiled chicken bones 6. potatoes 7. watermelon (good) 8. bread 9. pastries 2 types (tasty) 10. smelly fish (no one eats, then cutlets are made from it, which no one eats either) 11. pasta (tasteless) 12. sometimes eggplant.
In the morning it is always the same: 1. liver sausage 2. croissants (delicious) 3. jam 2 types (apricot of different grinding) tasty 4. kefir (not always small) 5. butter 6. boiled eggs 7. bread 8. crackers. 9. nasty tea 10. nasty coffee. 11. nasty sweet water. THE SAME EVERY DAY!!!
Fifthly, there is only 1 private piece of beach on the beach, accommodation on it for one day costs 2.5 dinars. (It’s easy to find, you leave the hotel and turn left, go down the stairs and turn right, this is a private beach. What’s good is that they look there so that the locals don’t settle down there, and towels aren’t allowed to be there either! Only Foreigners. )
The rest of the beaches are public, where only Arabs play volleyball, and the ball always flies at you! Arabs stick there just like that!
The hotel has no stars! This is a hostel!
We sued the Biblio Globus company that sent us there.
First, it was not a holiday. Secondly, I fell down the wet stairs and almost broke everything... (why? Because there is no lighting, and in order to ride the elevator you need to connect the wires... we are not kamikaze yet! Considering that almost all the walls are damp and all the pipes are rotten and flow! )
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