Good hotel. Great for holidays with children.

Written: 9 july 2018
Travel time: 9 june 2018
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 10.0
Amenities: 10.0
We rested in Tunisia at the Marhaba Salem hotel with two children (9 years old and 2 years old) from 09.06 to 26.06. Liked the hotel. Accommodation, room, food (including for children), the sea is good, separate plus a large green shady area - even at noon it was comfortable to walk. The animation worked great too. There is a note on the sun loungers on the beach. There are few umbrellas / shadows, there are signs “do not book sun loungers”, but at the same time, the hotel workers themselves on the beach take places in the morning for money, then go to collect tribute. As a result, vacationers also run at 6 am to take sun loungers. I am sure that the hotel management can solve this by working with the staff + collecting towels from the "occupied places" a couple of times.

Now for the guide and tour operator. At the end of June, there was chaos with flights from Tunisia to Ukraine. We didn't feel it. A day before departure, the hotel guide TUI Aziz warned us that our flight was postponed indefinitely. To the question “Our actions?

"The answer was unambiguous: " The tour operator extends the number for you, do not worry. Everything will be GOOD. ” And so it happened, we stayed at the hotel for another 4 days (for 100% TUI account) on the same conditions (we were not moved from the room, we were not limited with all inclusive).

On the morning of June 29, the guide said that today we had a scheduled flight. 6 hours before departure, he called the exact time of departure from the hotel. “GOOD! » Transfer on time, check-in fast, departure on time. In terms of problems with charters - I don't know how they managed it.

P. S. Thank you TUI for a great vacation and a carefree time while waiting for the flight back home.

Special thanks to our hotel guide Aziz for round-the-clock support and providing all the information we need.
Translated automatically from Russian. View original