Обман администрации и гидов, подмена отелей Deception of administration and guides, substitution of hotels

This is my first time in Turkey, not particularly spoiled by the service of the Black and Azov Seas, so I will try to describe objectively.
I'll start with the verdict: ATTENTION! The hotel administration upon arrival can change the hotel for you, supposedly a travel agency mistake and you will be taken to another Klas Dom hotel, the guides are aware and seem to get kickbacks. As a result, you can start arguing and start your vacation with a check of the nervous system, but this must be done !! ! And such cases during our arrival was 50/50!! ! With a “strong” indignation, they resettled back to Klas, but in the same time F... and there were no other rooms, so people then returned back to Klas Dom. The Klas Dom hotel has buildings A, B, C, D, everything after A is darkness, there are rooms that go out to the dining room, climb over the balcony and eat))), there is right on the wall, a trash can.


The beginning of communication with the guide begins with an apology, whoever was settled there and he will try to help, but not a fact))) It’s better not to contact the guides, everything is a scam!! ! THESE ARE REAL FACTS!
Therefore, immediately call your tour operator or travel agent!
It is better to look for something more expensive and preferably where Europeans rest. This chain of Klas Group hotels is not worth the money, everything is so dilapidated, shabby and barely working, it feels like a Soviet sanatorium and, in addition, the administration’s lodges, the replacement of hotels, the Slavs came to them and so it goes. Vacationers with puzzled faces "where did we get", apparently not only I expected better. Not a single vacationer with whom they talked was satisfied that they got here and no one would come here again.

Also, every Wednesday everyone is going to eat in the dining room, but no, you need to listen to Turkish revolutionary songs, people stand there want to eat, but no, and then when they let it pi... ts! What's going on, there's nowhere to sit, like in an anthill! It looks somehow strange, as if some kind of personality cult has returned to the USSR, like at a party of revolutionary fanatics.

And now to the point.

1) The sea is super warm, clean, no jellyfish, it's really worth the trip (but not to Klas).
2) The beach is clean, small pebbles. Passage from the hotel through the underpass, convenient. Bar (paid), but on the shore you can drink water and Jupi, also on the shore lunch with pastries (delicious). The entrance to the sea is a rock with stones, but a passage of about 15 m has been cut in front of the hotel, it is life-threatening nearby. At rush hour, swimming is very crowded, there are a lot of people on this piece. Sun loungers and mattresses are old, not enough, you have to borrow for the entire check-in, otherwise you will constantly wait and look for where to lie down, there are many times less sun loungers for vacationers (everyone did it there, this is of course redneck, but this is partly the fault of the hotel administration). Towels are not provided.

3) The hotel is very dilapidated, shabby. Furniture, old appliances, in a word "Scoop in Turkish. "


4) Children's slides, pools - old but working, the pools are clean

5) The kitchen is ok, but nothing special, ordinary food. There is something to choose, although not everything is to your taste (especially sweets), meat is mainly chicken, sometimes fish, barbecue. Always water on the table, drinks are just Yupi. There are not enough tables in the evening, you need to immediately occupy a table, it is not convenient. Also, all the tables are shabby, as in the canteen.
6) Bar - around the clock, the beer is not bad, I didn’t drink much strong drinks, there is something to drink, but not very strong.

7) Rooms - you can live, but everything is shabby, shabby and old. Chairs of the USSR, technique of the 90s. The room was cleaned every day, swans were spun))) although I didn’t put any money, then I really left it. Shower room - darkness, as in a Turkish sanatorium.