If the maids steal your things, then that's your problem.

Written: 1 august 2020
Travel time: 24 — 31 july 2020
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 10.0
I'll start with the cons:
- Kitchen (the menu is monotonous, there was nothing from Turkish cuisine), cutlets and meat are disgusting, from the main dishes there is only rice without anything and mashed potatoes that taste like snot, sweets are all on semolina.
- Poor customer service.

Settled in the evening, on the trail. one morning after cleaning, they discovered the loss of an expensive deodorant (Pacco Rabanne $ 40). We could not think that it is necessary to hide everything that has the slightest value. We were not given a key to the safe either.
Immediately after the loss was discovered, everyone was checked many times and only after that they turned to the guide. They approached the reception with him and additionally called the hotline. The director is absent on weekends and we waited for an answer until Monday.

On Monday, the guide reported that their answer was that they never had one and that the maids couldn't steal it. No one from the administration contacted us and they did not react to the situation in any way.
Therefore, if you go to this hotel, hide all things or do not let the maids in or be prepared for theft from the maids and cover-up from the administration.

P. S We have seen a similar review from other customers on one of the sites.
P. S. S. I am attaching photos of the book of complaints and suggestions of the hotel, which is over 20 years old (our only review).
Translated automatically from Russian. View original