Не понравилось I didn't like it

This is our fourth time staying at the Miarosa Hotel. Before this year, the hotel was under different ownership, and our stays were always a pleasant one: varied and delicious food, excellent management, and attentive staff.
Unfortunately, after the change of ownership this year, the situation has changed dramatically. The food has become very meager and monotonous. Even the simplest dishes and appetizers that were previously available to guests, such as French fries, ketchup, and onion rings, are missing. The meat dishes offered are mostly fatty lamb and overdried, sometimes burnt chicken. The dessert selection has also been significantly reduced.
The restaurant and bar hours have become less convenient for guests. For example, lunch is now only served from 1:00 PM to 2:00 PM. The beach bar, which used to open at 11:00 AM, now only opens at 12:00 PM, and there is virtually no food available on the beach.

It's a shame to see such changes at a hotel we loved and enjoyed returning to for many years. We hope management will pay attention to the numerous comments from guests and take measures to improve the quality of their stay.
I'd like to especially highlight the hotel management's work. The response to any comments or legitimate complaints from guests is extremely strange and unconstructive—instead of resolving the issues, they simply suggest moving to another hotel. This approach is completely inconsistent with the level of service expected from a hotel of this category.

The cleaning staff's performance is also surprising. The room wasn't cleaned at all, or was done poorly, and the floors weren't mopped at all. Cosmetics were stolen from the room.