Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
4.0
Cleanliness:
7.0
Food:
3.0
Amenities:
8.0
We rested at the hotel from 09/13/10 to 09/23/10. The general impression is that the hotel draws a maximum of 4 with a minus and even 3, but not 5 stars at all. From the positive points I can only note:
1) The hotel area is especially large - medium in size, but green - that's a fact.
2) The rooms (we had a regular double room) are normal in size (not tiny) and are cleaned quite cleanly. For small children, separate baby cots are brought to the room (but in general this is a normal practice for high-class hotels, so it does not apply to the pluses of this hotel alone).
3) The beach is located in a bay separated from the open sea by breakwaters, so the sea is always relatively calm, which is important for swimming with small children.
4) Russian-speaking staff at the reception (if this is important for someone).
5) At 500 meters from the hotel there is a large shopping area of the village of Avsallar, which can be reached on foot.
Now about the numerous disadvantages, because of which I personally do not recommend this hotel:
1) Dirt and mess in the main restaurant:
a) poorly washed plates, cups, glasses. There are even food leftovers on plates, lipstick residues on glasses and cups, while cups and glasses smell strongly of bleach. In the middle of lunch or dinner, there is a shortage of glass glasses and then plastic glasses are put into circulation (for 5 stars this is generally nonsense).
b) dirty tablecloths, on which stains and stains remain after the previous meal.
c) lack of forks, knives on the tables. If you do not come to the beginning of lunch and dinner, when there is a full house, then you may not find both free space and cutlery on it.
f) pieces of food that have fallen on the floor, both near the tables and near the buffet, often lie like this throughout the entire breakfast / lunch / dinner.
g) rather monotonous and not particularly tasty food. Juices - only soluble, a la Zukko or Yupi.
2) Very small beach: there are few sunbeds and they are very close to each other. It is better to take them before breakfast (6-30 or 7-30 local time), otherwise you may not find a free place. The first row of sun loungers at high tide is generally in the water. By the way, about paid towels and mattresses on the beach - not true, they are free.
3) Unfriendly staff.
4) Service at the level of "socialist realism". A striking example is a record from a la carte restaurants, which proceeds as follows: at exactly 16-00, those who wish must go to the reception and form in a long line. Registration takes place strictly for tomorrow. If a hotel guest who has stood in line wants to sign up for the day after tomorrow or another day, then he is politely asked to come the day before the required date and, having stood in line again, safely sign up (unless, of course, you have enough places in the restaurant - after all, they can "run out" right at your place in front of your nose, after you spend a good 15 minutes in line, you may be told that there are no more seats). The reason for this process of signing up for a la carte restaurants is still a mystery to me: is it a particularly sophisticated way to humiliate annoying tourists so that they stand in line and still ask to sign them up in a restaurant, even if there are no more places; whether it is the undisguised laziness of the staff at the reception, who does not want to form a wish list throughout the day. Vobschem incomprehensible Turkish logic. Another example - TV and air conditioner remotes are issued only against a cash deposit (although we did not need them).
In general, in my opinion, it is better to choose another hotel.
1) The hotel area is especially large - medium in size, but green - that's a fact.
2) The rooms (we had a regular double room) are normal in size (not tiny) and are cleaned quite cleanly. For small children, separate baby cots are brought to the room (but in general this is a normal practice for high-class hotels, so it does not apply to the pluses of this hotel alone).
3) The beach is located in a bay separated from the open sea by breakwaters, so the sea is always relatively calm, which is important for swimming with small children.
4) Russian-speaking staff at the reception (if this is important for someone).
5) At 500 meters from the hotel there is a large shopping area of the village of Avsallar, which can be reached on foot.
Now about the numerous disadvantages, because of which I personally do not recommend this hotel:
1) Dirt and mess in the main restaurant:
a) poorly washed plates, cups, glasses. There are even food leftovers on plates, lipstick residues on glasses and cups, while cups and glasses smell strongly of bleach. In the middle of lunch or dinner, there is a shortage of glass glasses and then plastic glasses are put into circulation (for 5 stars this is generally nonsense).
b) dirty tablecloths, on which stains and stains remain after the previous meal.
c) lack of forks, knives on the tables. If you do not come to the beginning of lunch and dinner, when there is a full house, then you may not find both free space and cutlery on it.
f) pieces of food that have fallen on the floor, both near the tables and near the buffet, often lie like this throughout the entire breakfast / lunch / dinner.
g) rather monotonous and not particularly tasty food. Juices - only soluble, a la Zukko or Yupi.
2) Very small beach: there are few sunbeds and they are very close to each other. It is better to take them before breakfast (6-30 or 7-30 local time), otherwise you may not find a free place. The first row of sun loungers at high tide is generally in the water. By the way, about paid towels and mattresses on the beach - not true, they are free.
3) Unfriendly staff.
4) Service at the level of "socialist realism". A striking example is a record from a la carte restaurants, which proceeds as follows: at exactly 16-00, those who wish must go to the reception and form in a long line. Registration takes place strictly for tomorrow. If a hotel guest who has stood in line wants to sign up for the day after tomorrow or another day, then he is politely asked to come the day before the required date and, having stood in line again, safely sign up (unless, of course, you have enough places in the restaurant - after all, they can "run out" right at your place in front of your nose, after you spend a good 15 minutes in line, you may be told that there are no more seats). The reason for this process of signing up for a la carte restaurants is still a mystery to me: is it a particularly sophisticated way to humiliate annoying tourists so that they stand in line and still ask to sign them up in a restaurant, even if there are no more places; whether it is the undisguised laziness of the staff at the reception, who does not want to form a wish list throughout the day. Vobschem incomprehensible Turkish logic. Another example - TV and air conditioner remotes are issued only against a cash deposit (although we did not need them).
In general, in my opinion, it is better to choose another hotel.
Translated automatically from Russian. View original
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