Не бронируйте никогда отель, никогда, останетесь страшно разочарованы Never book a hotel, never, you will remain terribly disappointed

Upon arrival at the hotel, no one met us ...They were waiting for the administrator. The girl suggested going to see the number that they changed to another hotel for us. Arriving at the new address, we were offered a number in the basement, previously flooded and mold. We refused and asked us to return us to our reserved room. Although there is no information in the booking that the rooms are located in the basement, they have a BaseMent in the system, and on Booking. COM does not have information about the location in the basement.
They could not provide the number, as they poisoned sewer flies with vinegar (caustic smell of acid).
They settled in 2-room apartments, but in the evening they asked to move out.
I sympathize with everyone who lived before us, the number is declared as 20 kV m with an area, in fact 13-15 square meters. m, for the first night of rest, flying monsters bit the whole body ....The hotel is almost completely empty ...

And even this fact does not mean to them for the owners that people need to provide the conditions for recreation better.
The host himself was very rudely talking in increased colors ....We asked to make a refund, but they seemed to have not heard and cursed.
The verdict is this: the price is high, but in reality, everything is sad, the photo does not correspond to reality, lies .....such hotels and employees will disgrace the idea of ​ ​ the Turkish service and their hospitality.