good hotel but there are little things spoiling the mood of the holiday

Written: 9 april 2018
Travel time: 1 — 8 april 2018
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 8.0
Cleanliness: 8.0
Food: 10.0
Amenities: 9.0
There is a lot of positive immediately. The hotel is new, the internal state of the halls, bars, rooms creates a feeling of quality and celebration. I was very pleased with the presence of an internal pool in the hotel and not a small one. In the first couple of days, while the sea was not so comfortable, we splashed in it. By the way, the floor near the pool with heated. Then they swam only in the morning before breakfast, so to speak, for a hearty person. A separate ode to the restaurant workers. The dishes offered are varied, huge tables with salads, snacks, greens. A separate huge table with cakes and sweets. white, pink, red, beer, just fill up In the lobby bar, snack bar, they offer a lot of cocktails and alcohol, although the alcohol is Turkish Many of the attendants understand a little Russian speech In the beautiful Turkish baths, on the ground floor, you will definitely be invited Ahmet - the guy can communicate in Russian Talk to him about lowering prices for services. Don't count on much, but as they say- a trifle, but nice I definitely recommend a massage session with hot pebbles I recommend a masseuse from Ukraine for women - her name is Lika For Turkish men Tugray
Now the negative According to the rules, cleaning in the room should be carried out every day This was not done True, after a complaint to the representative of the tour operator and his personal remark to the hotel administrator, the situation changed - they began to clean up But the replenishment of the mini-bar almost had to be knocked out And it's not about those bottles of water and juice that was put in the bar, but the fact that such trifles spoil the whole picture of good and annoy, and spoil the image of the hotel Now there is great indignation and, as it turned out, not only in our hotel, this is the work of the tour operator AneksTour If in Turkey itself there is a transfer from the airport and back, as well as excursions, are organized very well The fact that the departure time changes catastrophically and is always not in favor of vacationers So in our case, according to the preliminary plan, the departure from Kyiv was supposed to take place at 4-00 am In fact, we took off at 17-00 Flight time 2-30, then a transfer for three hours and we arrived at the hotel instead of the planned ten in the morning - this is if we flew out according to the plan at 4-00 in the morning, at 23-00 Let's say so the day of rest was stolen The return flight according to the plan at 14-30, we were pleased with the transfer to eight in the morning Plus the rise at three in the morning for a transfer to the airport They stole another half a day of rest At the same time, no one even hinted at any moral compensation Draw your own conclusions Once again once it hurts for the state and its services that do not put the people of the country in anything.
Translated automatically from Russian. View original