Don't book this hotel

Written: 29 april 2019
Travel time: 29 april — 9 may 2019
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 6.0
Food: 7.0
Amenities: 7.0
If you expect a room like on the site, then you should know that these are your expectations. . . But the reality is this: the rooms are old, not comfortable, and if you dream of a good rest and beautiful, then book rooms in the main building in advance, otherwise no one will help you! The hotel guide Artyom behaved extremely strangely and even aggressively, at the request for help he went into a dead defense. Help 0.
Manager Tatyana behaved extremely aggressively, even frighteningly, we did not expect this, to put it mildly. The hotline just accepted the application....As a result, we are on the road for 12 hours, the time is 22.30 local time, and we still do not have a number.
Weird attitude towards guests. We hope that you have familiarized yourself with all the conditions for settling in this hotel in advance.
We are just in shock.
Translated automatically from Russian. View original