There was a problem during check-in

Written: 10 march 2006
Travel time: 12 — 19 july 2005
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 4.0
Cleanliness: 8.0
Food: 8.0
Amenities: 9.0
When checking in, a problem arose, they said that there was no room, there was only a suite, like everything is super there, a jacuzzi, and something else, and more, but only a bathroom and a kitchen shared with another family. although the room was booked for us in advance by our travel agency. They offered to provide us with "our" room for a fee. Despite all this trouble, on the whole, we had a good rest, but in general, for the entire time we lived there, several more families had a ride with normal rooms, for example, 2 families of 2 people settled in a 2-bed room.
Translated automatically from Russian. View original