Terrible, unrealistic expectations. Rest was saved only by the sea and the sun.

Written: 7 february 2014
Travel time: 15 — 25 october 2013
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 7.0
Food: 8.0
Amenities: 8.0
It took me a long time to choose a hotel. I've been looking at reviews on your site for a week. and 2 more to boot. I chose 5 hotels that suit my price. I came to a tour agency that sold vouchers from tez. There the girl appreciated my choice, said that I chose the best hotels, but they have another one, everyone praises it so much, look. Well, I named this hotel. I looked, everywhere the reviews were even better than those that I chose. 7.8 - average score. A photo. And then I also found out that my friends also rested there last year. Well, they seemed to be okay. That's just they were in Turkey 1 time. and me in the second. And for 1 time I was very lucky with the hotel, as it turned out.
All in all. already at the hotel, I realized that it was a specific setting of the TEZ-tour to sell tours to this hotel. Because in mid-October there are few vacationers at all. And then... The whole hotel and only Belarusians... given that you often meet Russians. In general, it became quite unpleasant.
The main plus is a comfortable airbus. They flew there in an empty plane. Then they drove us to the hotel for about 3 hours. With a check-in for 30 minutes to a special store for stupid Russians. In general, given that we first went from Minsk to Kyiv. then the plane . . I just wanted to sleep in the room. But no. We arrived . . at the reception an unpleasant type who decided that the season was over and we were no longer worthy of at least a smile upon arrival . . In general. While filling out the questionnaires . . another hour of waiting for resettlement. By the way, it was already 12 days. At what we were not waiting for numbers....but for a person who carries a suitcase. Another very unpleasant type, who looked more like a ragamuffin in his clothes... in general, he brought me to the room... they immediately looked - it seemed to be nothing . . they were very tired. They gave a tip. He left. And then we understand. What hit. The room is in the backyard, the workers are constantly yelling, cars are coming. Kind. . appropriate. Floor as you guessed the first. Horror. Curtains and balcony were always closed because it was impossible to get out of the shower normally. On the very first day, they yelled, in my opinion, especially loudly. Well, in the morning they were instead of roosters.

That's the basics. . . but there's more to come. A lot of what they promised and what was not - beach towels, free wi-fi in the lobby. This was fundamental for me. And this was not. The water in the pools was not heated. Therefore, they did not swim there at all. She was very cold. When men were persuaded to play water polo. . . they complained of a cold the next day.
Only the weather was able to brighten up all this - it was + 30-32 in the daytime on the street. The sea water is warm and clean. Only 2 days out of 10 there was a storm and it was raining.
From the pros - it was delicious, I had enough meat, and fish, and vegetables, and herbs, and sweets. I don't eat everything. but I could find there suitable for me.
From drinks as everywhere - delicious light beer. And water. and tea bags. I couldn't drink anything else. . . The wine is very sour. The rest is chemistry.
Animators worked - during the day volleyball, bocha, fitness, mini-club.
In the evening, too, but it was cold outside, so I looked at their dances a couple of times. The program was boring.
The number was removed. I left a dollar each when I wanted the room cleaned. But I personally didn't want to do it every day.
The maids are smiling and pleasant . . But the waiters . . I myself worked as a waiter and I know what it is. Of course . . this is a hotel and Turkey and should not be compared. But they have their own work. And for my ticket, I laid out a rather large amount for me personally. So I don't think. . . that I can't get a normal greeting. . .
It's just that the situation really pissed me off - my boyfriend left tips all the time, we were constantly sitting in the same area of ​ ​ ​ ​ the dining room. When we came together, one waiter took the plates from us, greeted us like friends, he was so courteous. And he brought beer. As soon as I came alone - and accordingly I didn’t see the point of buying myself this false smile, he didn’t even look in my direction, let alone say hello. In general, continuous purchased hypocrisy.
Having worked in public catering for 8 years - I know for sure. How can you just be glad for the guests who have already paid for the service and a warm welcome.
It's good that there were sunbeds, they were enough for everyone, and the whole hotel was vacationers.

It's good that you just need to go to the sea through the hotel and not cross any roads.
Well, probably everything))
As a result, the other receptionist and the girl at the reception were pleasant and smiling . . And one! a bartender who combined pouring drinks at lunchtime and in the evening - with photographing during the day))
By the way, the Internet cost 10 bucks for 10 days.
Disco on the beach - until one in the morning. In general, enough to dance))
The manager of the teztour offered us not to quarrel with the hotel - but to ASK for a better room. We were told there were no available rooms. Of course, I heard that it was just necessary to give 20 bucks and the conditions would be better . . But we did not do this. By the way, almost half of the rooms overlook the backyard - it's just that the 1st floor and the proximity to the place of receipt of goods made our room so terrible. And somehow, people's towels were torn off on other people's balconies - we come, and we are all wide open . . To be honest, I almost died when I thought that someone had already been in the room and found something to profit from. But lucky. Nothing is missing.
In general, the mood was generally spoiled.
At 1 time, I also rested in a good 4. Only now she was pulling 5 *. And this one is 3.
Fortunately - the hotel is not all that is on vacation.
By the way . . before leaving, I saw 2 bad reviews on another site. I thought provocateurs. Arriving there, I realized that they were the only real ones this year. Maybe everything just got messed up.
Translated automatically from Russian. View original