Sucks, shame on Turkey

Written: 14 september 2017
Travel time: 1 — 8 september 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 2.0
Food: 4.0
Amenities: 3.0
We contacted the travel agency "Sabay" FOP Tansky Poltava, who offered a tour to Alanya, Cub Seatime 3 *, Standard, DBL, Al.
I painted it very nicely - the service is higher than 3 * (they didn’t give 4 * because of the passage to the sea through the tunnel), they showed pictures from the site - decent, spacious rooms with a refrigerator and mini bar, their own beach, sun loungers, mushroom awnings, towels they give you a token to the beach, pools on site, a 24-hour bar with a full range of drinks, free massage, an evening in a restaurant, in short - all inclusive.
We flew in wonderfully, only passed control at the Antalya airport for 1.5 hours (that's nothing, the Russians passed 2.5), the transfer brought to the "hotel". We read in the reviews that they have a chip, lead to a dead room, and then move for money. And so it happened - they brought me to the 1st floor, near a smelly trash can, to a damp, smelly room. They were indignant, the clerk agreed to take them to another place for $20, they put forward a condition - not on the 1st floor. They took me to another room, No. 2121, much "better", even with a balcony, whitewashing of the walls swollen from moisture, walls in dirty spots, rearing laminate, non-working (when the master poked around in it with a screwdriver, it worked, but with such a sound that it was impossible to sleep, plane to take off), dirty painted-smeared, a detailed photo session is attached. But they promised to move in 2 days (they didn't move because it's the best of their rooms). Change of linen and towels - on the 2nd day, upon persistent appeal to the administrator, after 14:00, to change and clean $ 1 (20.50 UAH), only towels, beds were not changed anymore, on the 4th day they went to the administrator for shampoo . There are no chairs, and there is nowhere to put them, only part of the body below the waist is visible in the "dressing table", there is no dryer for wet - they twisted a tape of adhesive tape and tied it on the balcony. As it turned out later, the "hotel" was returned to operation 2 years ago and exclusively for unassuming, cultureless, always drunk and hungry Russian tourists. They are the only ones in the hotel. In the bar, vodka, gin, white / red wine, Pepsi / Sprite, diluted in half, with which the bartender still breeds swill, poured in an amount of 0.5 cm into a plastic cup (yes, alcohol in a plastic cup), glassware in the bar was, but apparently for $), dirty-sticky tables that have never been wiped. Two boorish bartenders, big "bosses" in the bar, finishing up what you didn't fill in a glass, drunk by the evening. Nat. coffee $1 only in the evening. Drinks in vending machines - they remembered UPI, a surrogate for coffee and coffee with milk, water is also there - pour as much as you want into your plastic bottle or buy it. There is nowhere to change money nearby, they don’t change real amounts, in the exchange office of the nearest city, when exchanging $ 10 for $ 1 - 9 in hand.

We get up early - the staff collects water from the pool to wash near the pool. The territory is green, nature is difficult to fuck up.
The sea is nearby, its own beach is a separate issue. Exclusively by Russian tourists, a beach polluted with cigarette butts, plastic glasses, and other rubbish, up to half of the sun loungers out of 100-120 are broken, they are globally lacking (occupied at 6-7 in the morning), dirty mattresses, for beach towels we went to the market bus number 50 for 2.5 tl for one, bought for $4, on site $7-10 (thanks to Sveta selling leather for the advice). On the 4th day, only cups were removed after our complaint to the administrator. So they walked on cigarette butts, they had not seen this for a long time and nowhere. The beach bar is open only during discos or similar from 22-23.00. The device with drinks beat people 220V, by the end of the stay and after contacting the admin. glued the rubber bands that fell off the buttons.
The food is monotonous, from meat only chicken (stewed with green peas, etc. ), soy meat, fish only in the evening from the grill and not every day, tasteless everything, only salt on the tables, no pepper - "not allowed", vegetables Chopped up variously - different dishes. There are no fruits, a watermelon in the evening was a dispenser, peaches were 1 time, one piece each. on Eid al-Adha. The queue for the opening of the dining room (even a cafe does not pull), but this is the mentality. Flies sticking to the table plastic napkins.
We went on excursions, even in a roadside cafe different food, organization and service
We saw how the starving people scooped up 10 plates of food, laying heaps of chicken legs or fish, and picking up the top left untouched food on the tables. Guidota.
Praised animation - laughter - the same thing every day, jumping rope on a surfboard? They don't know what "animation" is
Drunken tourists "sausaging" near the bar (how can you get drunk with a diluted drink 0.5 cm), etc. etc.
The promised Turkish massage - 15 minutes, the rest for specific money, there was no talk about dinner at the restaurant - not that level.

Those who write positive reviews about this "hotel" are either bots or people who have escaped from the unwashed hinterland that exists in 1957.
The tour operator does not have reliable information about the quality and quantity of services provided, does not check compliance with the site, or deliberately deceives the client. The attached Guide, after persistent calls, on the eve of departure, did appear, refused to look at the conditions in the room, wrote a written complaint to Tez Tour. Such places of rest - the shame of Turkey, should be closed. And we, buying "all inclusive" did not expect a complete discrepancy, such conditions and "service".
Translated automatically from Russian. View original