Ужасная вся сеть отелей Arsi Terrible whole hotel chain Arsi

I never write reviews, but this is the first time I have encountered such an attitude and therefore, I really wanted to write a review. Maybe this will help someone not to spoil their vacation. These hotel chains are scammers! They resell already paid rooms to others, and offer you to move to another hotel of the same Arsi chain.
At the same time, they give a room much worse than you paid for or you can spend the night on the beach, they don’t care. That is exactly what happened to us.
We arrived at this hotel at night and were told that there were no rooms!! ! How so!?? ? We bought everything in a week and everything was confirmed.

And in front of us, another couple tried to call in and they were also refused. The staff is extremely unfriendly. They offered to move to another hotel. I had to agree, because they were from the road and it was already about one in the morning. They moved to another hotel, they gave a terrible economy room (although the standard was paid) and it was in some kind of hozblok. Behind our wall, the generator periodically turned on, because.
There were frequent power outages. He worked in such a way that it was impossible to talk in the room, let alone sleep. On the street, right under the windows of the room, the pump was constantly working. At the same time, they tried to tell us that this is a standard room. Only after the intervention of the tour operator (many thanks to Fit Holiday), we were moved to a normal room two days later, but the rest and impressions were badly spoiled. Room cleaning is disgusting. The food is no different. We met several people there who were also relocated and also in the worst rooms. At the reception they have a constant swearing with customers because of such relocations. We realized that in this chain of hotels such a fraudulent resale of rooms is put on stream. I highly recommend this chain of hotels!