Not 5 * and not at all All inclusive

Written: 25 july 2020
Travel time: 24 — 30 july 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 7.0
Food: 3.0
Amenities: 5.0
I will say right away: with 5 * there is nothing to do with my deepest frustration. Of the pluses, the hotel is new in a modern style and the slides ended there.
In connection with the situation with the pandemic, we were assured that there would be no more than 50% of tourists in hotels. The hotel is full! The queue for lunch at the entrance to the dining room (but you can’t call it a restaurant) is 50 meters long. The food is not that the most simple there are no basic things! Breakfast - such as scrambled eggs and scrambled eggs that are cooked to order in front of you at all, only overcooked cold from a bowl. A toaster, just to make a sandwich, they didn’t hear about this here, only Turkish cheeses were resettled for one taste, the ham was taken once to the child, it was sticky and smelly, they managed to take it from the plate so that it wouldn’t get poisoned. There was a kids menu! There is no such thing at all, the food is peppery, salty and 80 percent consists of national snacks, which are not something that children do not eat, but adults too!
Soups either garlic or tomato with pearl barley for a child are such an option. Instead of pasta, boiled spaghetti and a spoonful of ketchup on top. There is no pizza. This is something that is always available even in the simplest hotels, we are silent about delicacies. Juice only powdered from the machine. From alcoholic drinks, beer and cheap wine, it is better not to even try. All other drinks are free! There are two types of ice cream from 2 to 4, whoever with children will understand that at a temperature of 40 degrees outside at this time everyone goes to the room. The rest of the ice cream on the territory is all for a fee!


Be prepared that, in principle, you will pay for everything here! We went to the kids club, there were 2 nannies who did not understand Russians, from entertainment they only had to paint a T-shirt for $ 10, there were no animations, quests or crafts as usual provided by the mini-club! Well, once you painted a T-shirt, what's next? Although the club was built beautiful, but there is no point! No mini disco! There's just none!
They said because of the pandemic, but that's the logic? Come to the show all with children, but there is nothing for children to do there! Evening shows - bingo game. Also buy a ticket, live music or karaoke! Not very spectacular! Resting in the hotel 80 percent of the Turks.
I was also very surprised by the issue of towels, only in the main building from 8.30, my child and I go to the beach early until there is no heat, but we have nowhere to get a towel, they asked us to change it in the evening so as not to disturb anyone in the morning, BUT we were refused! They said you can’t change the towel, even if you spill it, get it dirty, they won’t change it when it’s wet! There are cars and entertainment for children on the territory in the evening, but everything is free! What is included in the ticket for children is not at all! Ultra all inclusive in this hotel is that they add water in the room and that's it! The beach bar is closed. Although there is, go to the bar near the slides for water. In general, it's just not 5 * at all, and far from all inclusive. We do not recommend!
Translated automatically from Russian. View original