Плохой отель с хорошим пляжем Bad hotel with good beach

So, finally we are in Turkey. A teenage child flew for the first time, my husband and I - the third time. We wanted to show our daughter the country and the sea by choosing the Grand Sunlife Hotel for check-in. Before that, we had already settled in 4 *, but this was the first time we encountered this.

We were met by tired, unsmiling receptionists (the time was 2 pm). We had to wait about an hour before they figured out what was going on and where we needed to be settled. They put plastic bracelets on us, fastened all the way (long live the white stripe when tanning! ), handed us a shabby key card, informed that wifi was either free (working right next to the counter, except perhaps at 2 a. m. ), or paid (working, by the way, also only near the reception, but standing, as if catching all over Avsallar) and sent to the elevators. The elevator had to wait a long time, but, of course, this is not critical. It is critical that on the same day the elevator got stuck on the floor, although we did not exceed the recommendations (no more than 4 people).

The button to call the dispatcher did not work, and we were stuck in a hot cabin between the third and fourth floors for 10 minutes. If the husband hadn't moved the doors apart, they would probably still be standing there. The staff is aware of the problem. Moreover, this is not the first time the problem has arisen, and we regularly hear about it from other residents. The staff only lowers their eyes to the floor and mumbles something in broken Russian-English.

The room we were given was on the fourth floor. Spacious, bright, with two beds: double for spouses and single for a child. There was also a small balcony overlooking the pool and the adjacent building, air conditioning, refrigerator - in general, the usual set. However, there were also disadvantages here: dirty to the point of disgrace, the refrigerator overheats and barely cools (our strawberries, bought on the same day, disappeared, but what can we do).
The mattress seemed hard to the child, but this is a matter of taste, as everything suited us.

I would like to tell you more about the dirt in the room. No, there were no cockroaches, beetles and rats - thanks for that too. But there was a terribly dirty floor that obviously had not been washed for a week, a clogged leaking toilet and dirt in the bath (I remember my daughter also asked me if it was possible to step there with bare feet and if there was a risk of catching some kind of fungus - fortunately, they did without a fungus) . The instructions by the mirror said that the cleaners would come daily, change towels every two days, and bring shampoo, soap, and change bedding. In fact, the cleaners came, God forbid, once every three days, folded the towels on the bed, straightened the pillows and, with a sense of accomplishment, went to chat in their closet. They always brought two towels, two glasses and two shampoos.

Obviously, they sincerely believed that children did not need any of this and in general they live as pets. The quality of cleaning was not affected by tips or complaints. The cleaners do not speak English or Russian, and it is useless to prove something to them. At the reception, our valiant staff only muttered in response to complaints and looked guiltily at the floor. There was a case when the daughter caught a cold and stayed in the room after dinner to drink medicine. The cleaning lady broke into the room and began to prove something to her in Turkish, pointing to the door, showing that she wanted to get out, and she was obviously bothering her. The daughter is gone. When we all returned, the room was still as dirty as it had been three days before. What these gestures were for is not clear.

Now about food. They fed well. Without variety, but tasty enough, no one was left hungry. Steaks and pancakes were especially delicious, for which there was always a long queue.
There was also a bar on the territory of the dining room, which served alcohol (again, taste, but it was very average) and soda. It was also possible to pour juice from vending machines (apple, cherry and orange: most often, one of them is not available), coffee (as well as hot chocolate, which has never been available all the time), tea (black, good) and, of course, water. There is trouble with places and cutlery, especially with forks. They had to stand in a separate queue for the closet, in which they always ended. Overall, not bad.

Now about the Internet. I didn’t need Wi-Fi: I am one of those who come to the sea in order not to hear or see anyone. However, the husband and child needed the Internet: both for work and for communication. And now I will repeat what I wrote at the very beginning: either free Wi-Fi, which does not work most of the time, or paid. Wi-Fi prices are unreasonably high: one day - 3 dollars, a week - 15 dollars. ! 15 dollars!
for the Internet, which is barely loaded at the reception (which, by the way, is always full of people on their phones - you understand how they make money on this), although the staff fervently convinces you that it catches in the dining room, and by the pool, and even on the beach. The login and password are issued for one person, that is, you don’t even have to think about buying Internet for the whole room.


Scandals daily. There was not a single day that we did not find some guest or guest who stand at the reception and make claims to the employees: someone was brought at 23 pm, and they were not even left dinner, although they were forced to pay for a full day of accommodation (quoting one woman, obviously, for air), someone had an elevator stuck, someone was not removed, and someone was broken into in the middle of the night. Draw your own conclusions.

The main and main plus is the walking distance to the beach. You go down the stairs from the pool - and here you are by the sea.
Spacious, clean beach with plenty of sun loungers. There are breakwaters and even VIP places (the meaning of which none of us understood, because they mainly differed only in a thatched canopy, but, as they say, you can’t forbid living beautifully: in fact, they were always busy).

Good job by the animators. From morning until night, they are engaged in the fact that they entertain you daily. A program for every taste: here you can dance on the beach, and games by the pool, and aqua aerobics, and a disco for children. There are no complaints about the animators, they did their job 100%. The only negative is the disco until two in the morning. However, this minus is rather associated with poor soundproofing in the rooms, which is why the endless remixes of Artur Pirozhkov's songs were sometimes difficult to ignore. But for teenagers and young adults who like to hang out as long as possible, this is a good option.

In general, the hotel does not want to recommend to anyone.
The proximity of the sea does not atone for all the other disadvantages.