Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
3.0
Food:
5.0
Amenities:
3.0
We were completely disappointed!
We drove to the hotel for 2 hours. Satisfied staff met us, but refused to settle us, even having received $ 20 in their hands! We arrived at 4am with kids (3yrs and 7yrs). . . until 12:30 Couldn't get a room. At the reception, he hinted that now others will come to replace you and they will give you a room. In the end, he asked for more $
Went to the sea and were shocked! It's dirty!!!! ! Beach in stones and cigarette butts and in plates! The sea is like a local puddle with algae stones and colors like mixed clay! Terrible, just terrible! We were in many countries and hotels, but having paid such a high price, we were sure of a high level! But I wouldn't even give 3 stars! Bartenders ask for tips at every turn. Even in a general restaurant! If you give 5 dollars, they say a little, you need 5 more! Here Wow! And where is the terrible animation, the bartender is generally awesome! The husband in front of me took a beer and the bartender asked (I would say demanded) he had tips, the husband said no, no ladies (jokingly)! As a result, he did not serve me and told me that there was no majito without alcohol and would not be! I'm shocked! As a result, we left $ 100 for a tip... if not more. Later came friends with children. The children didn’t want to go to the animation, they say it’s boring and everything is monotonous. And I was shocked as an animator at a children's animation - he dressed up as a woman prostitute, put balls in his chest and walked around the stage, danced, and then rubbed himself against adults! What kind of stupid antics animators? And what I didn't like was that everyone smokes everywhere. Even when the parents themselves dance with the children, they smoke... I couldn’t even stay there for 5 minutes, they smoke everywhere, on the beach and in the children’s pools and on the playgrounds . . only in my opinion they didn’t smoke in our room! No designated smoking areas! Where are the children there and smoke! Nightmare! And those pools with a lot of chlorine? Horror ! Well, what's the point of this chlorination? Our children are sick with the virus. Symptoms temperature under 39.9, rash, herpes sore throat. In the end, the rest was spoiled by this. Children already on the 2nd day did not want to go not to the dirty sea, not to the pool....even ice cream did not lure. Children wanted to lemak lara! We were there 2 times and had to go again and not overpay 3 times for this ruined vacation! The animation is repeated for 5 days, and on day 6 they have a day off. On Sunday, people do not know what they are doing and drunken people wander around the hotel. And already on the 7th day, no one wanted to go anywhere, 3 families with children sat in the lobby bar and chatted and laughed themselves. A fat peasant Ramadan walked in the lobby and all the time shut us up and the children, saying "quiet, please! " He made us go to the room and put the children to bed so that they would not run....although it was 11 pm....and he also constantly told us that if we laugh, he will evict us tomorrow. Surprisingly, 3 family couples are sitting and quietly drinking majito (non-alcoholic) and beer. And we laugh, we interfere with them, and drunken yelling they do not interfere. Yes, and we talked, since we had not seen each other for a year, shared our impressions, and then he walked all the time plugging us up. In general, bartenders in the lobby bar are very long. Always a long line. Once I waited for coffee for 34 minutes... I specifically spotted it. And I was also surprised by the bar that is near the pool, it always smells of vomit. Tolley they have garbage standing at the bar, or somewhere they really vomited. And the smell lingered all day. Apparently they don't remove it. By the way, the territory is dirty, the people themselves throw it, but the staff does not clean it for a long time until all this gets into the pool. In general, if you went to the reception alone or somewhere they inquire whether I arrived alone or with mom and dad? smile straight, openly pester! Tell me, I just arrived with my husband, they can throw the keys on the table, and not give them in my hands or stop serving. Shameless! The dining room has the same food. But there are delicious and beautiful dishes.
I forgot to mark the representatives of the tour operators! tell us that we don't take tours from them because we don't like our children and we are beggars, we want to squeeze everything out of the hotel, because it's all inclusive! Very nice) we do not take excursions at all because we have already been everywhere.
I also wanted to mention the playground. Not illuminated at night! All the houses are ruins, except for 2 swings and one slide that is dangerous or nothing!
There are no lifeguards at the pools yet. I mean in the mountains. Where the hell are the children who are left unattended by their parents. Especially this inflatable ball where children push each other and it is very dangerous! But like a lifeguard thirds with the girls at the bar!
Key cards are constantly demagnetized, reaching the number, not the fact that you can open it. You have to go back to the reception and change the keys. So they can take any key and open someone else's room.
We drove to the hotel for 2 hours. Satisfied staff met us, but refused to settle us, even having received $ 20 in their hands! We arrived at 4am with kids (3yrs and 7yrs). . . until 12:30 Couldn't get a room. At the reception, he hinted that now others will come to replace you and they will give you a room. In the end, he asked for more $
Went to the sea and were shocked! It's dirty!!!! ! Beach in stones and cigarette butts and in plates! The sea is like a local puddle with algae stones and colors like mixed clay! Terrible, just terrible! We were in many countries and hotels, but having paid such a high price, we were sure of a high level! But I wouldn't even give 3 stars! Bartenders ask for tips at every turn. Even in a general restaurant! If you give 5 dollars, they say a little, you need 5 more! Here Wow! And where is the terrible animation, the bartender is generally awesome! The husband in front of me took a beer and the bartender asked (I would say demanded) he had tips, the husband said no, no ladies (jokingly)! As a result, he did not serve me and told me that there was no majito without alcohol and would not be! I'm shocked! As a result, we left $ 100 for a tip... if not more. Later came friends with children. The children didn’t want to go to the animation, they say it’s boring and everything is monotonous. And I was shocked as an animator at a children's animation - he dressed up as a woman prostitute, put balls in his chest and walked around the stage, danced, and then rubbed himself against adults! What kind of stupid antics animators? And what I didn't like was that everyone smokes everywhere. Even when the parents themselves dance with the children, they smoke... I couldn’t even stay there for 5 minutes, they smoke everywhere, on the beach and in the children’s pools and on the playgrounds . . only in my opinion they didn’t smoke in our room! No designated smoking areas! Where are the children there and smoke! Nightmare! And those pools with a lot of chlorine? Horror ! Well, what's the point of this chlorination? Our children are sick with the virus. Symptoms temperature under 39.9, rash, herpes sore throat. In the end, the rest was spoiled by this. Children already on the 2nd day did not want to go not to the dirty sea, not to the pool....even ice cream did not lure. Children wanted to lemak lara! We were there 2 times and had to go again and not overpay 3 times for this ruined vacation! The animation is repeated for 5 days, and on day 6 they have a day off. On Sunday, people do not know what they are doing and drunken people wander around the hotel. And already on the 7th day, no one wanted to go anywhere, 3 families with children sat in the lobby bar and chatted and laughed themselves. A fat peasant Ramadan walked in the lobby and all the time shut us up and the children, saying "quiet, please! " He made us go to the room and put the children to bed so that they would not run....although it was 11 pm....and he also constantly told us that if we laugh, he will evict us tomorrow. Surprisingly, 3 family couples are sitting and quietly drinking majito (non-alcoholic) and beer. And we laugh, we interfere with them, and drunken yelling they do not interfere. Yes, and we talked, since we had not seen each other for a year, shared our impressions, and then he walked all the time plugging us up. In general, bartenders in the lobby bar are very long. Always a long line. Once I waited for coffee for 34 minutes... I specifically spotted it. And I was also surprised by the bar that is near the pool, it always smells of vomit. Tolley they have garbage standing at the bar, or somewhere they really vomited. And the smell lingered all day. Apparently they don't remove it. By the way, the territory is dirty, the people themselves throw it, but the staff does not clean it for a long time until all this gets into the pool. In general, if you went to the reception alone or somewhere they inquire whether I arrived alone or with mom and dad? smile straight, openly pester! Tell me, I just arrived with my husband, they can throw the keys on the table, and not give them in my hands or stop serving. Shameless! The dining room has the same food. But there are delicious and beautiful dishes.
I forgot to mark the representatives of the tour operators! tell us that we don't take tours from them because we don't like our children and we are beggars, we want to squeeze everything out of the hotel, because it's all inclusive! Very nice) we do not take excursions at all because we have already been everywhere.
I also wanted to mention the playground. Not illuminated at night! All the houses are ruins, except for 2 swings and one slide that is dangerous or nothing!
There are no lifeguards at the pools yet. I mean in the mountains. Where the hell are the children who are left unattended by their parents. Especially this inflatable ball where children push each other and it is very dangerous! But like a lifeguard thirds with the girls at the bar!
Key cards are constantly demagnetized, reaching the number, not the fact that you can open it. You have to go back to the reception and change the keys. So they can take any key and open someone else's room.
Translated automatically from Russian. View original
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