Summer in Hedef

Written: 2 october 2011
Travel time: 20 — 26 september 2011
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
Rested in Turkey p. Kanakly hotel HEDEF Resort from 20 to 26 September 2011. The hotel is normal in principle.
There seems to be no problem with food. I was at 3.4, and 5, on average I rate this hotel at 4+, but not 5 ultra. The normal rooms were cleaned every day, I don’t know who writes in the reviews that they didn’t clean anything, but they cleaned us here.
There are always problems with check-in in all hotels, but I calmly put on a bracelet and go ahead. Disco and animation is really weak, it could be stronger. More precisely, there are no discotheques. Remember the most important thing - you make your own rest and the hotel has nothing to do with it (except for some nasty 3 for example Asia in Kemer). Next, about the most interesting case in my tourism activities. Was 3 times in Turkey and 3 times in Egypt but this from Pegasus namely from the hotel guide EKATERINA CHILININA! ! NOT EXPECTED! which will now be a celebrity on all sites (with a capital X):

We encountered unprofessionalism and inappropriate ambitions of the hotel guide EKATERINA CHINILINA. Namely, the organization of departure from the hotel. The day before departure (in the evening) they periodically approached the stand for departure lists - THEY WAS NOT! In the morning at 10 o'clock in the morning they approached, there were no lists, they approached the guide Ildar, who, unlike her, was a normal guy, in response they heard: "Come at 11 EKATERINA at the meeting. " We came up an hour later to demand our lists, to which we were told "I don't have them, come back in 30 minutes. " TOTAL time 11-30 in 30 minutes you need to vacate the room, we run around the hotel with a FIVE month old baby and don’t know what to do! ! . . Either extend the number, or collect things! Out of hopelessness, she called the CHEF-Guide (the phone number is indicated on the stand), she said "contact Ekaterina Chinilina. " After the call, Katya finally said that they would pick us up from the hotel at 13:55, but she still DID NOT SHOW the lists !! . And she said that someone took your lists - but not nonsense ahh !!? ? We were a company of 8 people and who are interested in our lists. At 13:45 we went down to the lobby and sat there EXACTLY 1 HOUR 30 MINUTES. During this time, our company pretty much ruffled her nerves, since we had nothing to lose. BUS arrived at 15:15 AT EXACTLY STARTED TIME BY PEGASUS! ! With the guide on the bus, we looked at our departure and departure times! I consider the actions of the Hotel guide Ekaterina Chinilina not only UNPROFESSIONAL, but also generally a disgusting attitude towards tourists. So not a pleasant feeling left from the exit. So those who go to Hedef resort say this soo. . and a huge hello.
Translated automatically from Russian. View original